LIGHT UP LETTER FAQ'S
All of our equipment including our letters and numbers are fully PAT tested.
Yes, our light up letters and props can be used outside providing they are placed under secure cover and kept dry. If there is wet weather they must be brought inside immediately, as they are electrical not battery operated.
If you’re unsure whether our letters will be suitable for your event, please contact us.
Our letters are made from timber and mdf.
Our letters are 4ft tall.
Upon delivery, our team will set-up the light up letters and ensure they are working as they should be for your event.
GENERAL FAQ'S
We provide free delivery within a 10-mile radius of our hub in Birmingham. For any events beyond this, a small charge may need to be added. Please ask us if you are unsure.
The guestbook is a high-quality album that includes all of the pictures taken at your event. It comes complete and handed to you after the event. We also provide a number of gel pens to allow guests to leave their own personalised messages alongside their pictures.
Yes. As well as having a copy of every photo in your album, we will provide you with a USB memory stick once the photo booth has closed, which will include high-res versions of all the pictures taken using the booth.
If you give us permission on behalf of your guests who have had photos taken, we will upload them to our Facebook page for viewing and sharing. Don't worry, we always vet the photos first to ensure no inappropriate ones go online. And if you decide later that you want one or all the photos removed, we can do that with no problem.
Yes. As standard, our booths are set up to print just colour photos, however, if you wish to add the option to print in black and white, notify us and we'll be happy to include this feature on the day.
Yes. We carry Public Liability Insurance up to £5 million and all of our photo booths & other products are electrically PAT tested. If your venue requires a copy of these, they are available to download in your customer login area.
Idle hours are deemed as any hours before, during or after the event where a booth is required but will not be in operation. Typically, idle hours come into play in situations where it is not possible to set up or take away a booth directly before or after an event. Corporate events may require the photo booth to be paused for an hour whilst guests have a meal. All idle hours are charged at £15 per hour.
Yes. A £50 deposit is required to secure your photo booth hire booking with the remaining balance due 28 days prior to your event taking place. Payment can be provided by BACS transfer or by cheque.
All of your photos will be printed using state-of-the-art thermal dye sublimation printers, as used by photo processing companies the world over. These ensure all photos are delivered touch dry and waterproof in seconds!
We cover a large area of the West and East Midlands, to be sure get in touch and let us know where your event will be held and we can confirm if it's possible.
PHOTOBOOTH FAQ'S
We always provide at least one friendly attendant (or Booth Butler as we like to call them) at every event to make sure you’re taken care of properly and to help with any questions you may have. We often provide two booth butlers, to ensure everything runs smoothly and encourage people to try out the fun booth.
Our booths are approximately 1.3m wide x 2m long x 2m high, in addition, each booth is accompanied by a prop table which is approximately 1.2m wide x 1.2m long x 0.8m high.
Our standard hire is for 3 hours and this is solely for your guests to use the booth and take photos. The initial set up and pack up of the booth are not included within this time.
All of our booths come with a fun prop supply to ensure you get the most out of your hire.
We usually arrive at the venue at least 1 hour and 30 minutes before the event starting time. This allows us to set everything up and ensure everything is ready for when you and your guests arrive!
All of our equipment including photo booths is fully PAT tested.
During the booth hire period, your guests can use the booth as many times as they want to. This means that they can take as many photos as they want. However, we will only print 2 copies of every photo taken. One for your album and one for a guest to take home.
