FAQ'S

FREQUENTLY ASKED QUESTIONS

Is there a charge for travel expenses?

We provide free delivery within a 10 mile radius of our hub in Birmingham. For any events beyond this a small charge may need to be added. Please ask us if your are unsure.

How big are your booths?

Our booths are approximately 1.3m wide x 2m long x 2m high, in addition each booth is accompanied by a prop table which is approximately 1.2m wide x 1.2m long x 0.8m high

How will my photos be printed?

All of your photos will be printed using state-of-the-art thermal dye sublimation printers, as used by photo processing companies the world over. These ensure all photos are delivered touch dry and waterproof in seconds!

Do you provide staff with the booths?

We always provide at least one friendly attendant (or Booth Butler as we like to call them) at every event to make sure you’re taken care of properly and to help with any questions you may have. We often provide two booth butlers, to ensure everything runs smoothly and encourage people to try out the fun booth.

What is the guestbook and how does it work?

The guestbook is a high quality album that includes all of the pictures taken at your event. It comes complete and handed to you after the event. We also provide a number of gel pens to allow guests to leave their own personalised messages alongside their pictures.

Will we get a copy of the pictures too?

Yes. As well as having a copy of every photo in your album, we will provide you with a USB memory stick once the photo booth has closed, which will include high-res versions of all the pictures taken using the booth.

Will our guests be able to view all of the photos?

If you give us permission on behalf of your guests who have had photos taken, we will upload them to our Facebook page for viewing and sharing. Don't worry, we always vet the photo's first to ensure no inappropriate ones go online. And if you decide later that you want one or all of the photo's removed, we can do that no problem.

Is it possible to choose between colour or black & white prints?

Yes. As standard, our booths are setup to print just colour photos, however if you wish to add the option to print in black and white, notify us and we'll be happy to include this feature on the day.

Are you insured?

Yes. We carry Public Liability Insurance up to £5 million and all of our photo booths & other products are electrically PAT tested. If your venue requires a copy of these, they are available to download in your customer login area.

How long do the booths take to set up?

Our typical setup time ranges between 1 hour to 1 hour and 30 minutes, so we will make sure we arrive at the venue at approximately 2 hours before the start of your event. All time required for setup is included free of charge and is not counted as part of your run time.

What are idle hours?

Idle hours are deemed as any hours before, during or after the event where a booth is required but will not be in operation. Typically, idle hours come into play in situations where it is not possible to set up or take away a booth directly before or after an event. Corporate events may require the photo booth to be paused for an hour whilst guests have a meal. All idle hours are charged at £15 per hour.

Do I need to pay a deposit?

Yes. A £50 deposit is required to secure your photo booth hire booking with the remaining balance due 28 days prior to your event taking place. Payment can be provided by BACS transfer or by cheque.